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‘If System Was Unfair…’: Deepinder Goyal Defends Gig Economy After Workers' Strike

‘If System Was Unfair…’: Deepinder Goyal Defends Gig Economy After Workers' Strike
Delivery platform founder Deepinder Goyal defended India's gig economy, arguing that a system that is fundamentally unfair would not be able to attract and retain large numbers of workers, after delivery partners' unions held a nationwide strike on December 31.
Deepinder Goyal said that Zomato and its quick-commerce arm Blinkit clocked their highest-ever number of deliveries on New Year's Eve, despite calls for work stoppages by sections of gig workers.
“One thought for everyone: if a system were fundamentally unfair, it would not consistently attract and retain so many people who choose to work within it," Deepinder Goyal said in a post on X (formerly Twitter), cautioning against what he described as “narratives pushed by vested interests".
Record Deliveries Despite Strike, Deepinder Goyal Says
Deepinder Goyal said that more than 4.5 lakh delivery partners across Zomato and Blinkit delivered over 75 lakh orders to more than 63 lakh customers in a single day- an all-time high for the platforms.
Deepinder Goyal said the record deliveries were completed without any additional incentives for delivery partners, adding that while New Year's Eve typically sees higher incentives than normal days, this year was no different from previous New Year's periods.
“Over 4.5 lakh delivery partners showed up for work," he said, calling their participation significant and not negligible.
The Zomato CEO also acknowledged the role of local authorities, saying support from law enforcement helped keep “a small number of miscreants" in check and ensured smooth functioning on the ground.
Gig Economy Is Long-Term Job Engine, Deepinder Goyal Says
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Defending the broader model, Deepinder Goyal said the gig economy has emerged as one of India's largest organised job creation engines and its real impact would be seen over time.
“The real impact will compound when delivery partners' children, supported by stable incomes and education, enter the workforce and help transform our country at scale," he said.
Source: News18
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