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HDFC Bank Changes Debit Card Lounge Access Rules; Voucher System, Higher Spend From Jan 10

HDFC Bank Changes Debit Card Lounge Access Rules; Voucher System, Higher Spend From Jan 10
HDFC Bank Changes Debit Card Lounge Access Rules: HDFC Bank has revised the rules for complimentary airport lounge access on its debit cards, moving to a voucher-based system and raising the minimum spending requirement, Moneycontrol reported. The changes will come into effect from January 10.
Until now, eligible debit cardholders could enter airport lounges by swiping their physical card. Under the new system, lounge access will be granted only through digital vouchers, issued to customers who meet the spending criteria.
Once eligibility is confirmed, the bank will send an SMS or email with a link to claim the voucher. Customers will need to complete OTP verification using their registered mobile number. After successful verification, a voucher code or QR code will be issued, which must be shown at the lounge for entry.
According to Moneycontrol, HDFC Bank has doubled the quarterly spend requirement for complimentary lounge access on most debit cards.
Customers must now spend Rs 10,000 or more per calendar quarter from Rs 5,000 earlier. The spend can be through single or multiple transactions, online or offline. The revised spending condition does not apply to the Infiniti Debit Card, which continues to offer lounge access without any minimum spend.
Complimentary lounge visits remain unchanged
The number of free lounge visits will continue to depend on the debit card variant:
Millennia Debit Card: 1 visit per quarter
Platinum Debit Card: 2 visits per quarter
Times Points Debit Card: 1 visit per quarter
Business Debit Card: 2 visits per quarter
GIGA Debit Card: 1 visit per quarter
Infiniti Debit Card: 4 visits per quarter
Only purchase transactions made using the debit card will count toward the quarterly spend. The following are excluded, Moneycontrol noted:
ATM cash withdrawals
UPI or wallet payments (GPay, PhonePe, Paytm, etc.)
Credit card bill payments via debit card
Debit card EMI transactions
New debit cardholders will also need to meet the Rs 10,000 spend threshold to become eligible.
Voucher validity and lounge rules
Once issued, lounge vouchers will remain valid until the end of the next calendar quarter.
For instance:
Voucher generated on November 15, 2025 → valid till March 31, 2026
Voucher generated on January 10, 2026 → valid till June 30, 2026
Lounge access will continue on a first-come, first-served basis, with lounges retaining the right to impose stay limits—typically two to three hours—or deny entry due to operational, safety or regulatory reasons.
HDFC Bank's updated lounge access programme places greater emphasis on higher card usage and digital verification. Customers who rely on complimentary lounge benefits will need to closely track their quarterly spending and note that physical debit card swipes will no longer work from January 10, as per Moneycontrol.
Source: News18
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