Freshworks raises FY25 estimates for third straight quarter as Q3 revenue grows 15%

Listed software-as-a-service (SaaS) company Freshworks has raised its revenue growth estimates for the third consecutive quarter after it reported a 15% year-on-year increase in its July-September revenue at $215.1 million. The quarterly revenue growth, which beat previously stated estimates, came on account of increased adoption of Freshworks' AI offerings to its enterprise customers.

The company's GAAP loss narrowed significantly to $7.5 million for the quarter – compared to $38.9 million from the year ago period. GAAP (generally accepted accounting principles) refer to the standardised accounting rules used by companies to prepare their financials.

Freshworks said it expects its full fiscal year 2025 revenue to be in the range of $833.1 million and $836.1 million, indicating a growth of 16%. In July, it had said that it estimated a 14-15% growth in FY25 revenue.

“Freshworks once again exceeded our previously issued estimates across growth and profitability metrics," said Dennis Woodside, CEO & President of the San Mateo, California-based Freshworks. "Business leaders are realising that AI belongs in the software their teams use every day. They choose Freshworks because our unified platform delivers real productivity gains, not more complexity strains. From intelligent automation across IT and HR to proactive AI-assisted customer support, Freshworks is helping businesses turn intelligence into impact, creating meaningful value for customers, employees, and shareholders.”

Source: EconomicTimes
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