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Face ID for PF accounts! How new EPFO rules benefit employees and retirees?
Face ID for PF accounts! How new EPFO rules benefit employees and retirees?
The Employees' Provident Fund Organisation (EPFO), responsible for managing retirement-related schemes for salaried employees, has introduced a new digital process that enables members to generate and activate their Universal Account Number (UAN) independently, using Face Authentication Technology (FAT).
Previously, obtaining a UAN required employees to be present in person, and even after that, they had to activate the number separately, which caused confusion, mistakes, and long delays.
With the introduction of the new system on April 8, 2025, employees can generate and activate their UAN through the UMANG app by verifying their identities through face authentication, eliminating employer involvement at the first stage.
Why was this change needed?
EPFO flagged various problems with the earlier system, since it relied on employers and manual data entry.
Multiple errors were observed in the personal details of the employees. The errors were in their names, mobile numbers, or there were Aadhaar mismatches, creating problems for the employees. In several cases, incorrect member IDs were linked to UANs, which made PF accounts inaccessible.
The earlier system led to low activation rates. In the 2024-2025 financial year, only about 30-35 per cent of the allotted UANs were activated by the members due to confusion in the activation steps.
According to NDTV Profit, nearly 50 lakh new UANs were generated through FAT by the end of 2025, around 2.59 lakh member IDs were successfully de-linked by members themselves, and over 32 lakh profile corrections were also completed by December, 2025.
Other major EPFO Reforms
Source: Msn
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