Delhi Airport Flight Operations Returning To Normal As Tech Issue Resolved

Delhi Airport Flight Operations Returning To Normal As Technical Issue Resolved

After flight operations at Delhi Airport (IGIA) experienced major disruptions due to a technical fault in the ATC system, the Airports Authority of India (AAI) said it had successfully addressed the technical issue in the Automatic Message Switching System (AMSS).

After flight operations at Delhi's Indira Gandhi International Airport (IGIA) experienced major disruptions on Friday due to a technical fault in the Air Traffic Control (ATC) system, the Airports Authority of India (AAI) said it had successfully addressed the technical issue in the Automatic Message Switching System (AMSS).

The Airports Authority of India said in a late-night statement on Friday that it "deeply regrets" any inconvenience caused to airlines and passengers and reaffirmed its commitment to maintaining the highest standards of operational safety, reliability, and service excellence across the nation's air traffic management network.

According to the Civil Aviation Ministry, upon detection of the issue in the IP-based AMSS system, an urgent review meeting was convened, and immediate directions were issued to identify and rectify the root cause of the problem.

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Additionally, the original equipment manufacturer (OEM) was engaged, and additional manpower was deployed to manually process flight plans, ensuring continuity and safety of Air Traffic Control operations without disruption.

A dedicated team comprising officials from Electronics Corporation of India Limited and AAI continues to remain on-site to oversee system stability and performance.

“The AMSS has now been restored to normal functionality. While minor delays in automated processes may persist due to backlogged data, the system is stabilizing, and full normalcy is expected shortly,” said the ministry.

Earlier, Delhi Airport took to X to issue a passenger advisory, stating: “Due to a technical issue with the Air Traffic Control (ATC) system, flight operations at IGIA are experiencing delays. Our team is actively working with all stakeholders, including DIAL, to resolve it at the earliest. Passengers are advised to stay in touch with their respective airlines for the latest flight updates. We sincerely regret the inconvenience caused.”

Passengers reported delays, with extended waiting times both at the airport and onboard aircraft. A passenger onboard one of the delayed flights informed IANS that the crew requested patience from travelers while the technical issue was being resolved.

Source: ZeeNews
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