AWS Faces Major Outage: ChatGPT, Alexa, And Snapchat Among Affected Services

Amazon Web Services Faces Major Outage: ChatGPT, Alexa, Snapchat, And Online Game Among Affected Services

Users on social media platform Reddit reported that the Alexa smart assistant is down and unable to respond to queries or complete requests.

Amazon Web Services Services Down: Amazon Web Services (AWS) faced a major outage on Monday, disrupting several online services worldwide, including AI tools, e-commerce platforms, popular websites, and online games. The outage affected access to Amazon's virtual assistant Alexa, the social media app Snapchat, the online game Fortnite, the AI platform ChatGPT, as well as the Epic Games Store and Epic Online Services.

Amazon Web Services, Inc., a subsidiary of Amazon, provides on-demand cloud computing platforms and APIs to individuals, businesses, and governments on a metered, pay-as-you-go basis. Amazon reported that it is “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region” and that multiple services are “impacted” by operational issues.

Users on social media platform Reddit reported that the Alexa smart assistant is down and unable to respond to queries or complete requests. AWS' cloud-hosted platforms such as Perplexity, Airtable, Canva, and the McDonald's app were also affected, according to user reports.

Add Zee News as a Preferred Source

The cause of the outage hasn't been confirmed, and it's unclear when regular service will be restored. Perplexity CEO Aravind Srinivas informed on social media platform X, "Perplexity is down right now. The root cause is an AWS issue. We're working on resolving it."

AWS outage knocks Amazon, ChatGPT, Alexa and dozens of apps offline. The AWS dashboard first reported issues affecting the US-EAST-1 Region at 3:11AM Eastern Time (ET). “We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share,” Amazon said.

Later at 5:27 a.m. ET, Amazon reported “significant signs of recovery,” adding that "most requests should now be succeeding." We continue to work through a backlog of queued requests, it said.

AWS outages in the US-EAST-1 region had caused wide-spread disruptions in 2020, 2021, and 2023, leading to extended downtime for various sites and applications. (With IANS Inputs)

Source: ZeeNews
Related Posts: Amazon Great Indian Festival Deals on Alexa Reddit launches High Court challenge to Australia's social media ban for kids Reddit added to Australia's social media ban on under-16s Instagram CEO Mosseri says social media platform will struggle to spot AI slop as tech improves Zuckerberg grilled over underage users at social media trial This country proposes plans to ban social media for users under 16 years by 2026 Chrome Security Issue Reported For Desktop Users By Indian Govt Meta’s Smart Glasses Could Bring Privacy Concerns For Users This Year Foreigner’s ‘Indian etiquette’ post on Reddit triggers civic sense discussion Reddit backs banker complaining about manager’s leave denial